Need immediate emotional support? Call or Text 988. If you or someone else is in immediate danger, call 911.

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Privacy Policy

Last Updated October 28, 2026

Overflow Foundation (“Overflow,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, contact us, make a donation, register for an event, volunteer, or sign up for updates, and how we use, share, and protect that information. By using this website, you agree to the practices described in this policy.

Information We Collect

Information you provide: When you fill out a form, subscribe to updates, make a donation, register for an event, or volunteer, we may collect your name, email address, phone number, mailing address, and any message or details you choose to share with us.

Information collected automatically: When you visit our website, we may automatically collect basic technical information such as your IP address, browser type, device type, operating system, the pages you visit, the time spent on those pages, and the website that referred you. This information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to respond to your questions and requests for support, process donations and send acknowledgments and receipts, send news, event information, and opportunities you have signed up for, coordinate volunteers and event registrations, understand how our website is used so we can improve it, and comply with our legal and financial reporting obligations.

Personal and Sensitive Information

We understand that reaching out about mental illness, addiction, or suicide is personal. Information you share with us is used only to respond to you and connect you with support, and it is shared only with the staff and volunteers who need it to help you. Please share only the information you are comfortable sharing.

Our website forms are not monitored around the clock and are not a crisis service. If you or someone else is in immediate danger, call 911. For immediate emotional support, call or text 988.

How We Share Information

We do not sell, rent, or trade your personal information. We share information only with trusted service providers who help us operate, such as payment processors, email marketing platforms, event registration tools, and website hosting providers, and only as needed for them to provide those services on our behalf. We may also disclose information when required by law, to respond to legal process, or when we believe it is necessary to protect the safety of any person.

Donations

Online donations are processed by secure third-party payment processors. Overflow does not store full credit or debit card numbers on this website. Your payment information is handled according to the payment processor’s own security standards and privacy practices. We keep records of donations, such as your name, contact information, and gift amount, as required for our accounting and tax reporting.

Cookies and Analytics

Cookies are small files stored on your device that help websites work and help us understand how visitors use our website. We may use analytics services, such as Google Analytics, that collect information about your visit in aggregate form. You can set your browser to refuse cookies or alert you when cookies are being sent, and you can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on. If you disable cookies, some parts of the website may not work as intended.

Email and Text Communications

If you sign up for updates, we will send you news and information about Overflow’s work, events, and ways to get involved. You can unsubscribe at any time by using the unsubscribe link included in every email, or by contacting us. If you opt in to text messages, you can reply STOP at any time to stop receiving them.

Your Choices and Rights

You may ask us to tell you what personal information we have about you, correct information that is inaccurate, or delete your information, subject to any records we are required to keep by law. You may also opt out of our communications at any time. To make a request, please contact us using the information below.

Data Retention

We keep personal information only as long as it is needed for the purposes described in this policy, including to maintain donor and volunteer records and to meet our legal, accounting, and reporting requirements. When information is no longer needed, we delete it or store it in a way that no longer identifies you.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information you share with us from loss, misuse, and unauthorized access. However, no method of transmitting or storing data online is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Links to Other Websites

Our website may link to websites operated by other organizations, including partners and resource providers. We are not responsible for the content or privacy practices of those websites, and we encourage you to review their privacy policies before sharing any information with them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the website after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy, or would like to access, update, or delete the information we have about you, please contact Overflow Foundation using the contact form on this website.